Your guests order on WhatsApp.

No app to download. No account needed. They scan a QR code at the table, pick from your menu, and pay from their phone. The order goes straight to your kitchen.

Get Started See how it works

01 — Scan

Point the camera. Menu opens instantly.

Guests point their phone at the QR code on your table or counter. WhatsApp opens straight away with your menu ready to browse — nothing to install, no link to type in.

02 — Order

Pick, pay, get a receipt.

AskKay shows your full menu inside the WhatsApp chat. Guests pick what they want, pay securely from their phone, and get an instant confirmation — all without leaving the app.

03 — Receive

Straight to your kitchen.

The moment your guest pays, the order lands in your kitchen: on your WhatsApp, a kitchen tablet, or your EPOS if you have one. No manual entry, no phone calls, no room for mistakes.

04 — Sync

Every screen sees it at once.

Your tablet, kitchen display, and counter screen all receive the order at the same time. Your whole team stays on the same page — no one misses a thing.

05 — Notify

Orders in your WhatsApp inbox too.

Running a market stall, pop-up, or small café? Every order also lands directly in your WhatsApp Business inbox — no extra equipment required.

06 — Prepare

Kitchen starts right away.

Your team sees exactly what to make the moment the order comes in. No shouting across the room, no scribbled notes, no orders going missing during a rush.

07 — Ready

Guest gets a WhatsApp message.

When the order is ready, AskKay sends the guest a WhatsApp notification. They walk over to collect — no calling out names, no awkward hovering at the counter.

08 — Served

Happy guests. Every single time.

No queues at the counter. No cold food from missed tickets. No stressed staff. Just a fast, smooth experience that keeps guests coming back — and telling their friends.

Get Started

Seven steps. One conversation.

01
QR sign placed
02
Guest scans
03
Menu browsed
04
Order placed
05
Ticket received
06
Food prepared
07
Guest delighted

What is AskKay

A virtual waiter that never clocks off.

AskKay is a virtual waiter on WhatsApp, available all the time. It earns its keep at the busy times, when queues build and sales walk out the door. Customers scan a QR code, order and pay in a simple chat, and the order goes straight to your kitchen.

Not a Kayana customer? No issue. Orders come straight to your WhatsApp, with no EPOS and no new hardware needed. Already on Kayana? Orders land on your EPOS too.

Get Started

0Order taking
never sleeps
0hHours from sign-up
to live
0Apps to
download
0Countries
available

Why AskKay

Built for your busiest hour.

A virtual waiter that's there all the time, and worth the most at the busy times when queues build. It's a game changer.

Order from your desk. Skip the queue.

At lunchtime the queue outside costs you sales: people see it and go elsewhere. With AskKay they order and pay from their desk, then walk in and collect with no queue.

Pay only when an order is paid

You can't hire a waiter for just the busy hour. A shift is two, four or eight hours. AskKay costs nothing until an order is paid.

No Kayana? No issue.

Orders come straight to your WhatsApp. No EPOS, no new hardware, no change to how you run your business.

Live in 24 hours

AI builds your menu, you pick your WhatsApp number, and you print your QR code. That's it — you're taking orders.

How it works

Three simple steps to take a WhatsApp order

Step 01

Customer scans the QR code

Put an AskKay sign on the table, counter or entrance. Customers point their camera at it — WhatsApp opens with your menu ready in seconds.

Step 02

They order and pay in WhatsApp

AskKay guides customers through your menu in a friendly chat — categories, dishes, add-ons and all. They pick what they want, confirm, and pay securely from their phone.

Order appearing on the Kayana EPOS screen

Step 03

Your team gets the order straight away

The moment payment goes through, the order arrives on your WhatsApp, a kitchen tablet, or your EPOS. No typing it in. No delays. No mistakes.

Live demo

See the full ordering flow

Tap through each step to see what your guest experiences — from the first WhatsApp message to checkout.

The Corner Café

● via AskKay

👋 Welcome to The Corner Café!
What would you like today?

🥑 Food ☕ Drinks 🍰 Desserts

19:14

👋 Welcome to The Corner Café!
What would you like today? 19:14

Food please 🥑19:14

Our food today:
· Avocado toast — £7.50
· Eggs Benedict — £9.00
· Smoked salmon bagel — £8.50
Reply with your choice 👇 19:15

2x avocado toast + flat white19:15

Perfect! Here's your order:

2× Avocado toast£15.00

1× Flat white£3.40

Total£18.40

19:16

✅ Payment received! Your order is confirmed.
Order #AK-2841 · Table 7
Estimated time: 12 min 19:16

Thanks! 🙏19:17

Enjoy your meal! Reply MORE anytime to reorder. ☕ 19:17

Receive

Orders land where you want them

Start with WhatsApp. Add a kitchen tablet or Kayana EPOS whenever you like.

AskKay sends paid orders straight to your WhatsApp or a group your staff already use. No Kayana EPOS and no new hardware needed.

WhatsApp Business · No hardware · No Kayana EPOS needed · Live in 24 hours

Receiver App

A dedicated Android tablet app designed for high-volume kitchen or bar environments. One glance, one tap to accept. Optional audio alerts for new orders.

Android receiver · Audio alerts · One-tap accept · Order history · Offline queue

Kayana EPOS System

Orders appear directly on your existing Kayana EPOS as a new ticket — fully connected, no second screen needed. Works with table management, kitchen routing and daily sales reports.

Kayana EPOS integration · Android POS · Kitchen routing · Daily reports · VAT compliant

UK PRICING

Pay only when an order is paid.From 1.25% + 10p

No setup fee. No subscription. No contract. No app for your customers.

UK debit & credit cards

1.25% + 10p per paid order

Other cards

2.75% + 20p per paid order

Optional EPOS & kitchen setup: £300 one-off.

Get Started

Rush-hour calculatorOne busy hour vs a whole shift

Average order value

£20.00

Orders per busy hour

40 orders

Busy hours per week

7 hours

Hourly staff cost

£12.71

Minimum paid shift

4 hours

Card type

AskKay fee per order £0.35

AskKay fees per busy hour £14.00

Additional staffing per shift £50.84

Staffing (per shift) £50.84

AskKay (per busy hour) £14.00

Estimated annual cost difference

£13,410

£36.84 × 7 busy hours × 52 weeks

Estimate only: one minimum shift per busy hour. Basic wage only; employer on-costs and optional EPOS setup excluded. This is not a profit forecast.

Use Cases

Every venue. Every service.

Explore all

Restaurant

Full-service restaurants

Table-side ordering with modifiers, allergen info and split-bill — all without a single pen and paper.

Events

Festivals & events

Handle the rush without extra staff. No queues, no shouting over the music.

Gyms & Leisure

Poolside & gym bars

Members order protein shakes and snacks between sets. Orders ready at the counter when they arrive.

Corporate

Office canteens

Pre-order from their desk, collect at lunchtime. Slash the 12pm queue and keep the whole team happy.

Travel

Airports & transport

Travellers order from the gate, lounge or seat. Food is ready when they reach the counter — no rush, no stress.

FAQ

Frequently asked questions

Can't find your answer? Talk to our team

How does WhatsApp ordering work for my customers?

Your customer scans a QR code at the table or counter. This opens a WhatsApp chat with AskKay, our smart ordering assistant. They browse the menu, add items, customise their order, and pay — all within WhatsApp. The order goes straight to your kitchen: to your WhatsApp, a kitchen tablet, or your EPOS.

Do my customers need to download an app?

No. AskKay works entirely inside WhatsApp, which your customers almost certainly already have. There is nothing to download, no account to create, and no login required.

What payment methods are supported?

AskKay accepts all major debit and credit cards. Apple Pay and Google Pay are also supported where available. UK card rates start from 1.25% + 10p per paid order — no hidden charges.

How long does setup take?

Within 24 hours. AI builds your menu, you pick the WhatsApp number to use, and you print your QR code. Our team checks everything with you before you go live.

Do I need to be a Kayana customer to use AskKay?

No. Orders come straight to your WhatsApp, so you don't need a Kayana EPOS or any new hardware. If you already use Kayana EPOS, or add it later, orders land on your till and kitchen display too.

Is there a monthly subscription fee?

No monthly fee, no subscription, no contract. You only pay a small fee for each completed order. The optional EPOS setup is a one-off cost if you want it.

Can I use AskKay alongside my existing ordering system?

Yes. AskKay runs alongside your existing EPOS, online ordering, and delivery integrations. It adds a new WhatsApp channel — it does not replace anything you already have.

Which countries is AskKay available in?

AskKay is available in the UK, Australia, Canada, Ireland, Spain, the Netherlands, UAE, Québec, and the United States. Pricing and card rates vary by region — select your country in the nav for local details.

Ready to take orders on WhatsApp?

Leave your details and one of our team will reach out within one business day to get you set up.

No setup fee
Free demo included
Live in 24 hours
No contract

Get Started

Tell us a little about your business.

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